Terms & Conditions

Last Updated: July 2026

Welcome to SMMNOVA.shop. By accessing or using our website and services, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

1. Acceptance of Terms

By creating an account or placing an order on SMMNOVA.shop, you agree to comply with these Terms & Conditions.

2. Services

SMMNOVA provides Social Media Marketing (SMM) services for supported platforms. We do not guarantee permanent results, account verification, monetization, or business success.

3. User Responsibilities

Provide accurate and up-to-date account information.
Do not use our services for illegal, fraudulent, or abusive activities.
Do not place duplicate orders while an existing order is in progress.
Follow the rules and policies of the respective social media platforms.

4. Payments

All payments are final once added to your account balance.
Users are responsible for verifying payment details before completing a transaction.
SMMNOVA is not responsible for losses caused by incorrect payment information.

5. Refund Policy

Wallet balance is generally non-refundable once added.
Cancelled or undelivered orders will be refunded to your SMMNOVA balance where applicable.
Refunds to the original payment method are issued only where required by law or at our discretion.

6. Order Delivery

Delivery times are estimates and may vary depending on the selected service. Delays do not automatically qualify for refunds.

7. Refill Policy

Refills are available only for services marked as Refill and only within the specified refill period.

8. API Usage

API access is provided for automation purposes only. Abuse, spam, excessive requests, or misuse of the API may result in suspension or permanent termination.

9. Child Panel

Child Panel owners are fully responsible for their own customers, pricing, support, and business operations. SMMNOVA is not liable for disputes between child panel owners and their customers.

10. Account Suspension

We reserve the right to suspend or permanently terminate any account involved in fraud, abuse, chargebacks, spam, or violations of these Terms.

11. Limitation of Liability

SMMNOVA shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our services.

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.

13. Contact

For any questions regarding these Terms & Conditions, please contact us through the Support section available on SMMNOVA.shop.